Returns & Exchanges
We want you to be completely satisfied with your purchase from American Express. If you are not entirely happy with your fashion selection, we offer a seamless 30-day return policy for all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
Package Your Items
Place the items in their original packaging, ensuring all tags and protective seals are intact, and secure the prepaid label to the outside of the box.
Drop Off and Track
Take your package to any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing